Privacy statement
Contact information for Stensjøens Tevana
Stensjøens Tevana is responsible for processing your personal information. If you have questions about the treatment or want to get in touch with us to exercise your rights, you will find our contact information below:
Organization number: 926 617 885
E-mail address: pos.tevan@gmail.com
Postal address: Fjellet 14, 2070 RÃ¥holt
2. Key concepts
Personal information is information that alone or together with other information can be used to identify, locate or contact a person. Examples of personal information are name, telephone number and IP address.
Processing of personal data involves all forms of handling of personal data such as: collection, analysis, registration and storage.
The data controller is the one who decides the purpose of the processing of personal data and what information is requested. The data controller is responsible for ensuring that the handling of your personal data takes place in accordance with the current Personal Data Act.
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4. What kind of information do we collect?
When you register via a form or order a product, use our chat function or visit our website, you may be asked to provide information. Depending on the situation, we may request the following personal information:
Name
E-mail address
Phone number
Website address
Other information such as in-depth questions or answers to forms
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5. Paragraph 6 f as an alternative to selected consent via the website. Consent can be withdrawn
We are based on legitimate consent based on Section 6f of the Privacy Act. If you have entered into a customer relationship with us before, or you are a new customer, this will be a legitimate reason to send you information. This is equated with a consent in accordance with the Marketing Act as the law has been in Norway for many years. You can withdraw this consent at any time for us to process your personal data. If you withdraw your consent, we will remove the information we have about you. Please note that deleting the information with us may affect the delivery of information within the framework of the customer relationship, as well as affect ongoing dialogues.
6. Information from other sources
When you agree that we process your personal information, you also agree that we may register other information about you that you have given us on a previous occasion. Based on publicly available information, we may also supplement your registered information with additional contact information. If you are a customer with us, we can also add additional contact information to your information, which you have registered with us.
7. The purpose of the processing of personal data?
The information you provide is used for the following purposes:
Sales and marketing activities in the form of direct e-mail or telephone contact
Customer care and information about our products
To get statistics and information about user behavior to improve both the website and the user experience itself
So that we can give you a more personal experience and deliver products and other content that interests you
We request your personal information to:
Respond to inquiries
Send the desired material, or in other ways be able to fulfill our obligations towards you submitting your information
Create and maintain a sales dialogue
Submit information that may be of interest to you
Add to email list for news and other content that you have chosen to receive
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8. Consent to e-mail correspondence, direct marketing and further contact
By agreeing to our processing of your personal data in accordance with the above purposes, you agree to the following:
We process your personal information in accordance with this privacy statement
We can send you direct marketing via email about our products
We can contact you by e-mail or telephone
Subscribe to newsletters via email you have chosen to receive. You can say no to further e-mails by following the link at the bottom of our e-mails, or by contacting us directly.
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9. How long is the information stored?
We process the personal data only as long as it takes to fulfill the purpose of their collection, then we delete the information.
If you have an active dialogue with us, we will take care of your information for 2 years from the last contact; then we remove the information we have about you.
If you have consented to the processing of your personal data in connection with you accepting regular e-mails, we will continue to process your personal data until you terminate your subscription.
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10. Who can the information be shared with?
The information provided will be available to a limited number of people in the business, who either work in the marketing department, customer support or sales.
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11. Information sharing with third parties
We do not sell your personal information to third parties. If there is an ongoing sales or customer dialogue between you, us and any of our partners, we share information such as:
Name
E-mail address
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13. Your rights in relation to access, deletion and possible relocation
You have the right to receive information about what information we have about you. You can also demand that we correct incorrect information or delete your information. .
If you wish to withdraw your consent or demand an overview of information, correction or deletion, please contact us at the e-mail address.
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14. Other purposes
If we are to use the personal information for a purpose other than that for which it was collected, the duty to provide information reappears and we must then state what the new purpose is and provide parts of the information above again.
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15. Cookies
Cookies are small text files that are placed on your computer when you download a website.
Storage of information and processing of this information is not permitted unless the user has both been informed of and has given his consent to the processing. The user must know about and approve what information is processed, what the purpose of the processing is and who processes the information,
We only use cookies to give you a better user experience on our pages so that you do not have to fill in fields again every time you are on our pages.
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16. Email and phone
We use e-mail and telephone as part of our daily work Relevant information that emerges from telephone calls and e-mail exchanges that take place as part of customer processing is registered in the customer system.
Our employees also use e-mail in general dialogue with internal and external contacts. The individual is responsible for deleting messages that are no longer relevant, and at least every year reviewing and deleting unnecessary content in the e-mail box. Upon resignation, the e-mail accounts are deleted, but some relevant e-mails will normally be transferred to colleagues.
Sensitive personal information should not be sent by e-mail.
We would like to inform you that regular e-mail is unencrypted. We therefore do not encourage you to send confidential, sensitive or other confidential information via e-mail.